Dead Island 2 Failed to Join Session, Please Check Your Network Connection
In our guide on how to fix the Dead Island 2 “Failed to Join Session, Please Check Your Network Connection and Try Again 0x1410” error message, we explain what you should do in case of connection issues in Dead Island 2 co-op online multiplayer.
January 25th 2024 Update: At around 10 pm CEST / 9 pm BST / 4 pm ET / 1 pm PT, players are reporting problems with Dead Island 2 online multiplayer. For now, the developers are yet to acknowledge problems. We will update the article once we have more information on the issue.
How to Fix “Failed to Join Session, Please Check Your Network Connection” Dead Island 2 Error
After more than a decade, the wait is finally over; Dead Island 2 is here! You’ve waited for so long and now you are finally ready to jump into co-op multiplayer action with your friends online and start playing the campaign. Unfortunately, an unpleasant moment occurred. Instead of starting the game, you receive an error message: “Failed to Join Session, Please Check Your Network Connection and Try Again 0x1410”. What does this means, and why you can’t play online?
Check Dead Island 2 Server Status
First, you must ensure that Dead Island 2 servers are up and running. Server overloading, DDoS attacks, and instability may occur at any moment. If there are server issues, you should wait and try again later.
Check Your Internet Connection
It goes without saying, but a fast and stable Internet connection is imperative for online multiplayer co-op in Dead Island 2. Hence, ensure your Internet is working correctly and without any interference. Check out other online games and see if they work without issues. If feasible, always use an Ethernet cable rather than a WiFi network. Unstable WiFi networks are one of the main reasons behind the Dead Island 2 “Failed to Join Session, Please Check Your Network Connection and Try Again 0x1410” error message.
Restart Your Network Device
Sometimes, your Internet may run poorly due to issues caused by your modem/router. To prevent this, yous should power cycle your router. To do this, follow these instructions:
- Turn off your router.
- Unplug it from an electrical outlet.
- Leave it unplugged for around 2 to 5 minutes.
- Plug it back in and turn it on.
You may also perform a factory reset of the router to fix configuration errors and update your router firmware. Contact your Internet provider and router manufacturer for more information.
Whitelist Dead Island 2 in Your Antivirus and Firewall Apps
Ensure Dead Island 2 is whitelisted in your antivirus and firewall apps. Your system defence must know that Dead Island 2 can be trusted while going online, lest it interferes when the game tries to connect to the servers, which may cause Dead Island 2 “Failed to Join Session, Please Check Your Network Connection and Try Again 0x1410” error message.
Release and Renew your IP & Flush your DNS
This final step is a bit more technical and requires more work, and that’s why we listed it as your final resort to fix Dead Island 2 disconnections, lag, and high latency. Here’s what you will need to do, step-by-step:
- While on the desktop, press Windows Key and type CMD.
- Right-click Command Prompt and select Run as administrator.
- Type ipconfig /release in the command prompt and press the Enter/Return key on your keyboard.
- Wait a few seconds for a reply that the IP address has been released.
- Type ipconfig /renew in the command prompt and press the Enter/Return key on your keyboard.
- Wait a few seconds for a reply that the IP address has been re-established.
- Type ipconfig /flushdns in the command prompt and press the Enter/Return key on your keyboard.
- Close the command prompt and attempt to make a connection.
