DBD Cannot Connect to Store, Retrieve List of Available Content Error Fix

In our DBD Cannot Connect to Store, Retrieve List of Available Content Error Fix guide, we are going to walk you through the steps that commonly fix this problem in Dead by Daylight. After all, if the game cannot retrieve the list of available content, you are just gonna get stuck on that screen. So, what can you do about it? Let’s find out.

▼Article Continues Below ▼
dbd cannot connect to store retrieve list of available content error fix
DBD Cannot Connect to Store, Retrieve List of Available Content Error Fix

How to Fix Dead by Daylight Cannot Connect to Store & Retrieve the List of Available Content Error

To fix the Dead by Daylight or DBD cannot connect to store / cannot retrieve the list of available content error, there are several things you can try depending on whether you’re on console or PC. In either case, you have to first check whether you have the latest version of the game downloaded and installed, and that your internet connection is working. If the answer is “yes” in both cases, then it’s time to follow these steps. If you’re on PC, exit the game and sign off from the client (Steam, Epic Games, whatever). Ideally, you might want to exit the client completely, too. Then, sign back in and try playing the game again. It should work properly now.

If you encounter the DBD cannot connect to store / cannot retrieve the list of available content error on consoles, the fix takes a similar set of steps. It’s slightly different depending on whether it involves a physical disc or not. If it does, exit the game and eject the disc. Restart your console. Then, reinsert the disc and boot the game back up. Again, it should work now. The other solution involves exiting the game and then signing out of PlayStation Network, Xbox Live Services, or Nintendo Switch Online. Then, restart your console and try playing again. If none of it works, then the problem might be on the side of the developers. In that case, you’ll have to patiently wait for them to fix it. Oh, and if you have any solution of your own, let us know in the comments.

TAGS ,
Author JoeTheBard profile picture
A language teacher and video game enthusiast turned rogue, Joe is on a quest to become the ultimate gaming journalist. This is somewhat hampered by his belief that the golden age of gaming ended with the PlayStation One, but he doesn't let that stop him. His favorite games include Soul Reaver and Undertale. Other interests are D'n'D, dad rock, complaining about movies, and being the self-appointed office funny man, which nobody else agrees with.

YOU MAY ALSO READ

Leave a Reply

Your email address will not be published. Required fields are marked *

7 COMMENTS

  1. D
    Danya

    Ya I’m having this issue newly today and this did not work. Has anyone else been able to find the solution yet?

  2. R
    Richard

    Only way I could get mine to work is delete my Xbox game pass version and get from steam you can get a free trial to see if it works for you

  3. D
    Danielle

    if anyone figures it out let me know, i can play via cloud jump back in but that’s clearly not my PC addition,

    1. D
      Dabryn

      Sorry I don’t have an answer, just wanted to say thanks for reminding me of a way to at least get some games in 🙁

  4. P
    Paul

    Yeah this.. doesn’t do anything.

    1. C
      Ciprian

      FR, now i know im not the only one trying to solve this problem today, i think it is the developers fault.

      1. J
        Jbirdy

        Having same issue on PC now after tools of torment chapter install. Try Uninstaller, reinstall.