AC Valhalla Unwelcome Bug - Can't Move, Stuck in Longhouse

Unwelcome is the first quest you’ll get after landing in England in Assassin’s Creed Valhalla. It’s supposed to be easy – deal with some bandits, rescue some hostages, establish your base of operations. However, there’s a nasty bug that’s happening to a lot of people here – they’re getting stuck in the longhouse and cannot control their character. Thankfully, there’s a workaround. In this guide, we’ll show you how to fix the AC Valhalla Unwelcome bug, so you can continue playing.

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ac valhalla unwelcome bug quest
AC Valhalla Unwelcome Bug – Can’t Move, Stuck in Longhouse

How to fix Unwelcome quest bug?

After you get to England and head to the Ragnarsson outpost, you’ll be greeted by a group of bandits. It’s an easy fight, although there are a lot of them. Once you’ve dealt with them, you’ll go into the longhouse, and you’ll discover a couple of prisoners. The bug happens after you talk to them. There’s a loading screen that seems to last forever, and then you just see Eivor, Sigurd and Dag huddled together, stuck to the floor. You can’t move, you can’t open the map – the game is still running, but the only thing you can do is open the menu and quit.

There’s a workaround that isn’t guaranteed to help, but it’s better than waiting for a patch. The original advice is to change your graphics settings to ultra, but seeing how your PC might not be able to handle this, simply bump it up a notch – we’ve heard going from low to medium works too.

Once you enter the longhouse and start the conversation, do not touch anything. Not your keyboard, not your mouse, not the gamepad. Don’t skip any lines in the dialogue, and once it’s done, the game should resume as intended. If that doesn’t work, the only thing that remains is to wait for the developers to fix this mess.


If you need help with anything else in the game, we've got a metric ton of other guides for you to check out. For example, we've written AC Valhalla Hidden Ones Armor Set Locations - Ratae Bureau Armor & Londinium Bureau Key for quest A Brief History of The Hidden Ones, that will reward you with the Hidden Ones armor. We can also help with whether you want to let Rued Live or Die - Kill or Spare Rued Choice Consequences, or who to give silver to in AC Valhalla War Weary quest , and a well hidden AC Valhalla Comb location for Bil Maiden's Missive Rygjafylke World Event. Puzzle that caused us big problems was Unseal The Well during the quest Well Traveled. And, yes, we do have many more coming, stay tuned.


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