How to Fix Assassin’s Creed Shadows Not Showing on Ubisoft Plus – Xbox & PC
Assassin’s Creed Shadows is set to release on March 20, 2025, and many gamers are eager to dive into this latest installment via Ubisoft Plus on their Xbox consoles. However, some players have encountered challenges when attempting to download the game, even with an active Ubisoft Plus subscription. Below is a guide to help you navigate these issues and start your adventure without unnecessary delays.

How to fix Assassin’s Creed Shadows not showing on Ubisoft Plus
For Xbox Series X|S users, Assassin’s Creed Shadows will unlock at midnight local time on March 20, 2025. Preloading the game has been available since March 4, 2025, allowing players to have the game ready to play immediately upon release.
Several players have reported difficulties in downloading Assassin’s Creed Shadows on their Xbox consoles, despite having an active Ubisoft Plus subscription. This issue isn’t isolated; similar problems have been noted in the past, where subscribers faced challenges accessing games on Xbox platforms.
If you’re experiencing issues downloading Assassin’s Creed Shadows on your Xbox, consider the following troubleshooting steps:
- Performing a full restart of your Xbox Series X|S can refresh system processes and potentially resolve download issues.
- Ensure that your Ubisoft Plus subscription is active and properly linked to your Xbox account. Sometimes, re-authenticating your account can help.
- Some players have found success by changing their console’s time zone to New Zealand. This method leverages the earlier time zone to access game content sooner. To do this: Navigate to Settings > System > Time on your Xbox. Select Time Zone and choose (UTC+12:00) Auckland, Wellington. Restart your console after making the change.
How to play early AC Shadows on PC with Ubisoft Plus and New Zealand trick
PC users should set their region and time to New Zealand and use a VPN. After making these changes, restart your PC and launch the game by double-clicking the .exe file in the installation folder. Unfortunately, this method won’t work for those who received the game as a gift with an Intel CPU purchase.
If issues persist, reaching out to Ubisoft Support or Xbox Support can provide personalized assistance.